Did the 'unplug it for 10 seconds' routine. No joy.
Did the trouble shooting guide and selected 'Restart box'. 20 minutes later...nada.
Still wasn't working last night. Not the first time the service has been flaky.
However, yesterday evening I looked on my Virgin Media app and saw that I could add the basic telly package, which is more or less the same as Sky's*, for a fiver a month, plus a one-off £35 fee. A quick look in the bank shows I'm paying £51 a month for Sky's 'Pauper Package'. WTF? My bad for not keeping an eye on it.
Anyhow, VM box winging its way to me.
*PBS America! U&Yesterday! 5Star! GREAT Romance!, Al Jazeera! Sony SAB! Islam Channel Urdu! Wow...what a cornucopia of entertainment pleasure awaits.
