EMail settings, membership/Subs renewals and other stuff.
- weeksy
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EMail settings, membership/Subs renewals and other stuff.
In the past week i've been working with our hosts and our techie @HiFi Kabin to get some issues resolved.
The first was that @sevenfourate didn't get an email notification when registering. That was echo'd by @Beancounter who mentioned he didn't find a renewal email too.
So we looked into it and had a setting wrong which meant that Automated forum backups were not working correctly. This was in the php.ini file and associated to the date/timezone.
Despite @HiFi Kabin and myself giving them 20 links of how to fix it... this took forever as the techie didn't really get the point. LOL.
But that's now resolved and the backups are once again working. Phew...
But the email isn't...
We have multiple errors going back to about 4 weeks ago when they moved us to a new host server... sometimes 1-2 errors a day, sometimes lots.... But all assocated to EMail functionality within the backend.
So i've passed all this to the Hosts and said "look at this please.." but i'm not massively hopeful.
As always we have a couple of options.
1. Put up with it.
2. Put our money in and get it sorted.
I already need to sort out a donation/payment for @HiFi Kabin as he's helping us on his own time and we chain-ganged him into being our techie after he offered some advice once upon a time over on phpbb forum
He uses a different host company for forums/websites and raves about their functionality and their support.
So once again, we're moving into the 'do we jump ship' scenario.
If it's not now, then i think in Feb when our year is up, we'll 100% be moving onto his hosts.... ours have been.. interesting at times lol.
At some stage, the techie will be taking the site down today probably to do some file restores on the back end and see if we can get it working as i'm not to hopeful of the Host techs getting it.
But be aware, subscriptions will expire and no-one will get notification currently.... (or maybe for months lol).
The first was that @sevenfourate didn't get an email notification when registering. That was echo'd by @Beancounter who mentioned he didn't find a renewal email too.
So we looked into it and had a setting wrong which meant that Automated forum backups were not working correctly. This was in the php.ini file and associated to the date/timezone.
Despite @HiFi Kabin and myself giving them 20 links of how to fix it... this took forever as the techie didn't really get the point. LOL.
But that's now resolved and the backups are once again working. Phew...
But the email isn't...
We have multiple errors going back to about 4 weeks ago when they moved us to a new host server... sometimes 1-2 errors a day, sometimes lots.... But all assocated to EMail functionality within the backend.
So i've passed all this to the Hosts and said "look at this please.." but i'm not massively hopeful.
As always we have a couple of options.
1. Put up with it.
2. Put our money in and get it sorted.
I already need to sort out a donation/payment for @HiFi Kabin as he's helping us on his own time and we chain-ganged him into being our techie after he offered some advice once upon a time over on phpbb forum
He uses a different host company for forums/websites and raves about their functionality and their support.
So once again, we're moving into the 'do we jump ship' scenario.
If it's not now, then i think in Feb when our year is up, we'll 100% be moving onto his hosts.... ours have been.. interesting at times lol.
At some stage, the techie will be taking the site down today probably to do some file restores on the back end and see if we can get it working as i'm not to hopeful of the Host techs getting it.
But be aware, subscriptions will expire and no-one will get notification currently.... (or maybe for months lol).
- Skub
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Re: EMail settings, membership/Subs renewals and other stuff.
When subs expire do folk not notice when their username changes colour to grey?
Anyway,when you sort out payment for the techy dood,count me in for a donation.
Anyway,when you sort out payment for the techy dood,count me in for a donation.
"Be kind to past versions of yourself that didn't know what you know now."
Walt Whitman
https://soundcloud.com/skub1955
Walt Whitman
https://soundcloud.com/skub1955
- Count Steer
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Re: EMail settings, membership/Subs renewals and other stuff.
I tried doing a @Count Steer in the test area this am and that doesn't send email notifications either. (Probably an easy test to see if it gets fixed).
Personally I'd wait until Feb....until then we can all point and laugh at people as a reminder when their subs have expired (or if they aren't subbed up anyway).
Personally I'd wait until Feb....until then we can all point and laugh at people as a reminder when their subs have expired (or if they aren't subbed up anyway).
Doubt is not a pleasant condition.
But certainty is an absurd one.
Voltaire
But certainty is an absurd one.
Voltaire
- weeksy
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Re: EMail settings, membership/Subs renewals and other stuff.
TBH i'm not sure the group policy things work well and whether people drop out of the group when it's expired... It's something i ought to look into more... The group system on here is a little... well.. complex... It's like "if you are in this criteria, but also in that one, then this one over-powers that one.... unless you're part of this, then this one over-powers that bit... but not the next bit..."
- MrLongbeard
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Re: EMail settings, membership/Subs renewals and other stuff.
No.
I read this on my laptop and was blue, so thought mine had expired, but logging in on my PC shows me as purple, which I think means I'm still payed up :dunno:
- weeksy
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Re: EMail settings, membership/Subs renewals and other stuff.
Lol I think yours has deffo expired but it doesn't update the group setting.
SubscriberMrLongbeard
SubscriptionRTTL15
StartedFri Mar 27, 2020 9:30 pm
ExpiresSun Mar 27, 2022 9:30 pm
StatusEnded
I tried some SMTP stuff today too using a 3rd party package which failed, but I think for different reasons
SubscriberMrLongbeard
SubscriptionRTTL15
StartedFri Mar 27, 2020 9:30 pm
ExpiresSun Mar 27, 2022 9:30 pm
StatusEnded
I tried some SMTP stuff today too using a 3rd party package which failed, but I think for different reasons
- MrLongbeard
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- weeksy
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- weeksy
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- Yorick
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Re: EMail settings, membership/Subs renewals and other stuff.
I don't see any way to check if I'm paid up
- weeksy
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Re: EMail settings, membership/Subs renewals and other stuff.
We did you last time, it was a while.
You may even get an email from me now beforehand
- weeksy
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Re: EMail settings, membership/Subs renewals and other stuff.
Several of you should be coming up to renewal date at the moment. We've had a few members renew in the past week which makes me think the EMail functionality is restored for those too.
But if any of you guys who reads these, do get an email this week, please do post up... Whether you re-subscribe is entirely up to you, i'm not asking just to prod you in that context, just want the knowledge they're working well.
But if any of you guys who reads these, do get an email this week, please do post up... Whether you re-subscribe is entirely up to you, i'm not asking just to prod you in that context, just want the knowledge they're working well.
- Rockburner
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Re: EMail settings, membership/Subs renewals and other stuff.
I got the in-forum notification that the renewal was up a few days ago (like an IM alert) - renewed, but didn't get any emails from the forum (that I remember) Got the usual email from PayPal though.
non quod, sed quomodo
- weeksy
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Re: EMail settings, membership/Subs renewals and other stuff.
Oh that's intersting, i assumed the reminder was an Email not an in-forum notification.Rockburner wrote: ↑Tue Aug 16, 2022 9:53 am I got the in-forum notification that the renewal was up a few days ago (like an IM alert) - renewed, but didn't get any emails from the forum (that I remember) Got the usual email from PayPal though.
- Count Steer
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Re: EMail settings, membership/Subs renewals and other stuff.
Depends if they have it set in 'Group Forum Notifications' in the UCP....although I think default is ON?weeksy wrote: ↑Tue Aug 16, 2022 9:55 amOh that's intersting, i assumed the reminder was an Email not an in-forum notification.Rockburner wrote: ↑Tue Aug 16, 2022 9:53 am I got the in-forum notification that the renewal was up a few days ago (like an IM alert) - renewed, but didn't get any emails from the forum (that I remember) Got the usual email from PayPal though.
Doubt is not a pleasant condition.
But certainty is an absurd one.
Voltaire
But certainty is an absurd one.
Voltaire
- weeksy
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Re: EMail settings, membership/Subs renewals and other stuff.
Dunno matey, i don't get to see these sort of things as i'm a lifetimer by default... that's why sometimes i ask what may be a little daft questions, but they need asking as i can't answer myselfCount Steer wrote: ↑Tue Aug 16, 2022 10:02 amDepends if they have it set in 'Group Forum Notifications' in Personal Profile....although I think default is ON?weeksy wrote: ↑Tue Aug 16, 2022 9:55 amOh that's intersting, i assumed the reminder was an Email not an in-forum notification.Rockburner wrote: ↑Tue Aug 16, 2022 9:53 am I got the in-forum notification that the renewal was up a few days ago (like an IM alert) - renewed, but didn't get any emails from the forum (that I remember) Got the usual email from PayPal though.
- Count Steer
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Re: EMail settings, membership/Subs renewals and other stuff.
It's buried in User Control Panel, Board Preferences, Notifications. If you ever need a 'great unwashed' member account to check stuff I may know just the account to use.weeksy wrote: ↑Tue Aug 16, 2022 10:04 amDunno matey, i don't get to see these sort of things as i'm a lifetimer by default... that's why sometimes i ask what may be a little daft questions, but they need asking as i can't answer myselfCount Steer wrote: ↑Tue Aug 16, 2022 10:02 amDepends if they have it set in 'Group Forum Notifications' in Personal Profile....although I think default is ON?
Doubt is not a pleasant condition.
But certainty is an absurd one.
Voltaire
But certainty is an absurd one.
Voltaire
- Rockburner
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Re: EMail settings, membership/Subs renewals and other stuff.
OI!Count Steer wrote: ↑Tue Aug 16, 2022 10:08 amIt's buried in User Control Panel, Board Preferences, Notifications. If you ever need a 'great unwashed' member account to check stuff I may know just the account to use.weeksy wrote: ↑Tue Aug 16, 2022 10:04 amDunno matey, i don't get to see these sort of things as i'm a lifetimer by default... that's why sometimes i ask what may be a little daft questions, but they need asking as i can't answer myselfCount Steer wrote: ↑Tue Aug 16, 2022 10:02 am
Depends if they have it set in 'Group Forum Notifications' in Personal Profile....although I think default is ON?
I'll have you know I just spent 10 minutes out in the rain!
non quod, sed quomodo
- Skub
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Re: EMail settings, membership/Subs renewals and other stuff.
Same for me,no email. Does the job anyway.Rockburner wrote: ↑Tue Aug 16, 2022 9:53 am I got the in-forum notification that the renewal was up a few days ago (like an IM alert) - renewed, but didn't get any emails from the forum (that I remember) Got the usual email from PayPal though.
"Be kind to past versions of yourself that didn't know what you know now."
Walt Whitman
https://soundcloud.com/skub1955
Walt Whitman
https://soundcloud.com/skub1955