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Crash Helmets - returns policy?
Posted: Sat Nov 14, 2020 1:38 pm
by Taipan
The annual dilemma/horror of what do you want for Xmas has landed at my feet again. So, I thought I'll get a new lid, but of course the shops are shut and trying on isn't possible. Seen one I like at J&S accessories, but if the fit isn't right, can you return crash helmets? Can't see anything that say you can't but can't see anything that says you can either? Anyone bought a lid from them and returned it?
Re: Crash Helmets - returns policy?
Posted: Sat Nov 14, 2020 1:44 pm
by Skub
I can't imagine not being able to return a helmet.
The shop will set the lid aside for 72 hours before putting it back on sale.
Even shops which are open don't allow you to try stuff on,you must take the item home,then return it if not happy.
This allows a shop to keep track of gear which has been tried on.
Re: Crash Helmets - returns policy?
Posted: Sat Nov 14, 2020 1:55 pm
by Trinity765
Helmet City were fine about me returning a helmet because it was too small so long as I hadn't worn it on the bike.
I grabbed myself a second GT Air 1 when the GT Air 2 came out then, when it arrived it seemed a little small so I phoned them and they said wear it around the house for a while (I think they gave me a month) and if you still dont like it, sure - full refund. I actually swapped round the old cheek pads with the new cheek pads and ended up with two really comfortable helmets.
Re: Crash Helmets - returns policy?
Posted: Sat Nov 14, 2020 2:10 pm
by Taff
J&S and Helmet city were both open before this Nov lockdown and were giving people thin balaclava type hoods to try on helmets
Re: Crash Helmets - returns policy?
Posted: Sat Nov 14, 2020 2:15 pm
by weeksy
Sportsbike shop are not only fine for returns on helmets, but they're free to return too
Helmet city don't pay for return postage.
Re: Crash Helmets - returns policy?
Posted: Sat Nov 14, 2020 2:45 pm
by Taipan
Thanks everyone.
Re: Crash Helmets - returns policy?
Posted: Sat Nov 14, 2020 4:07 pm
by Yorick
You'll be fine as long as your name isn't Cal Crutchlow

Re: Crash Helmets - returns policy?
Posted: Sat Nov 14, 2020 4:08 pm
by Yorick
Taipan wrote: Sat Nov 14, 2020 2:45 pmThanks everyone.
Aw. The big fella deserves a team hug for that

Re: Crash Helmets - returns policy?
Posted: Sat Nov 14, 2020 4:27 pm
by Bigyin
Some branches of Infinity are still open as they now sell a range of Fantic E bikes which allows them to trade as a cycle shop as well thus making them "essential trade". I assume the sale of motorcycle clothing will still be allowed
My local branch is shown as open 7 days a week 10am to 4pm
Re: Crash Helmets - returns policy?
Posted: Sat Nov 21, 2020 10:49 am
by Taipan
Tried a Caberg but my rugby ball head made the chin bar to close. I like teh fit of Arais and HJC lids but have seen a Bell one I like. ANyone got a Bell lid? Do they suit rugby ball or football shaped heads?

Re: Crash Helmets - returns policy?
Posted: Sat Nov 21, 2020 10:52 am
by Yorick
Taipan wrote: Sat Nov 21, 2020 10:49 am
Tried a Caberg but my rugby ball head made the chin bar to close. I like teh fit of Arais and HJC lids but have seen a Bell one I like. ANyone got a Bell lid? Do they suit rugby ball or football shaped heads?
I have a Bell MX lid which fits lovely

Normally I have Arais on the road.

Re: Crash Helmets - returns policy?
Posted: Sat Nov 21, 2020 10:56 am
by Taipan
Yorick wrote: Sat Nov 21, 2020 10:52 am
Taipan wrote: Sat Nov 21, 2020 10:49 am
Tried a Caberg but my rugby ball head made the chin bar to close. I like teh fit of Arais and HJC lids but have seen a Bell one I like. ANyone got a Bell lid? Do they suit rugby ball or football shaped heads?
I have a Bell MX lid which fits lovely

Normally I have Arais on the road.
Cheers Bud, i'll order one and try it then.

Re: Crash Helmets - returns policy?
Posted: Tue Nov 24, 2020 12:44 pm
by Taipan
It arrived today and fits nicely. Xmas present sorted. Thanks for all the advice.

Re: Crash Helmets - returns policy?
Posted: Tue Nov 24, 2020 12:47 pm
by Horse
Good grief, if it's not pictures falling over, it's images mirrored

Re: Crash Helmets - returns policy?
Posted: Tue Nov 24, 2020 12:48 pm
by Yorick
Taipan wrote: Tue Nov 24, 2020 12:44 pm
It arrived today and fits nicely. Xmas present sorted. Thanks for all the advice.
I only paid about £70 for mine

Re: Crash Helmets - returns policy?
Posted: Tue Nov 24, 2020 12:54 pm
by Taipan
Yorick wrote: Tue Nov 24, 2020 12:48 pm
Taipan wrote: Tue Nov 24, 2020 12:44 pm
It arrived today and fits nicely. Xmas present sorted. Thanks for all the advice.
I only paid about £70 for mine
I paid less for mine as my Son is buying it for me for Xmas!

Actually its both my kids but my daughter wont have any money, so he''ll pay for it and she'll owe him!

Re: Crash Helmets - returns policy?
Posted: Tue Nov 24, 2020 12:59 pm
by Mr. Dazzle
I bought an Arai from Sportsbike Shop last night, 20% off in the Black Friday sale. Thats quite a sizable saving on a £500 lid...
Fortunately for me there's a Sportsbike Shop branch here in MK, so I'm doing click and collect tomorrow. I'm not allowed in the shop to try it on, so I'll just try it on in the carpark and take it straight back inside if it doesn't fit right

Re: Crash Helmets - returns policy?
Posted: Tue Nov 24, 2020 1:22 pm
by weeksy
Mr. Dazzle wrote: Tue Nov 24, 2020 12:59 pm
I bought an Arai from Sportsbike Shop last night, 20% off in the Black Friday sale. Thats quite a sizable saving on a £500 lid...
Fortunately for me there's a Sportsbike Shop branch here in MK, so I'm doing click and collect tomorrow. I'm not allowed in the shop to try it on, so I'll just try it on in the carpark and take it straight back inside if it doesn't fit right
Tell me about it.. When i couldn't get the Arai i wanted due to it not being available until a couple of weeks ago, i'd kinda settled on the Shoei i have now. But then it's now again and i can get the Arai and not only that, but i can get it for £420 in Sportsbikeshop... Which is a very good price.
I'd semi-promised i'd buy it for myself for my 50th... but can i wait that long !!!
Re: Crash Helmets - returns policy?
Posted: Tue Nov 24, 2020 2:28 pm
by Bigyin
weeksy wrote: Tue Nov 24, 2020 1:22 pm
Tell me about it.. When i couldn't get the Arai i wanted due to it not being available until a couple of weeks ago, i'd kinda settled on the Shoei i have now. But then it's now again and i can get the Arai and not only that, but i can get it for £420 in Sportsbikeshop... Which is a very good price.
I'd semi-promised i'd buy it for myself for my 50th... but can i wait that long !!!
If you can afford the extra money it will cost
My eldest step lad wants to get back on bikes next year and had been looking at the Arai Debut helmet at 299 quid which is the base model full face. Just sent him a link as its now 239 for black friday

Re: Crash Helmets - returns policy?
Posted: Tue Nov 24, 2020 2:57 pm
by Mr. Dazzle
weeksy wrote: Tue Nov 24, 2020 1:22 pm
Mr. Dazzle wrote: Tue Nov 24, 2020 12:59 pm
I bought an Arai from Sportsbike Shop last night, 20% off in the Black Friday sale. Thats quite a sizable saving on a £500 lid...
Fortunately for me there's a Sportsbike Shop branch here in MK, so I'm doing click and collect tomorrow. I'm not allowed in the shop to try it on, so I'll just try it on in the carpark and take it straight back inside if it doesn't fit right
Tell me about it.. When i couldn't get the Arai i wanted due to it not being available until a couple of weeks ago, i'd kinda settled on the Shoei i have now. But then it's now again and i can get the Arai and not only that, but i can get it for £420 in Sportsbikeshop... Which is a very good price.
I'd semi-promised i'd buy it for myself for my 50th... but can i wait that long !!!
IIRC you were looking at the Arai I ended up buying...the Rapide? The one which is kinda retro but its still a full face modern Arai.
I need a helmet which looks OK on an old Triumph but it I didnt want to go full retro cause I still want full face etc. Ended up with yellow Arai.