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Phones showing names of businesses even if not in contacts

Posted: Fri Jul 19, 2024 7:41 pm
by Noggin
Not sure how else to write that!! LOL

A mate's mum as an Apple phone and it works for her, they don't want her to have to change and learn the Android system.

BUT - on his (Android) phone, if he gets a call from an unknown number, the phone displays who it thinks the call is coming from.

His mum has been scammed before (older lady that isn't switched on to tech) and he's tried to reduce some of the possibility by putting all the services and bank and other 'usual' numbers into her contacts list.


My question is, anyone know if it's possible to switch this option on in an Apple phone? I'm not aware of it, but then I'm probably not much more tech savvy than my mate's mum!! LOL LOL

Re: Phones showing names of businesses even if not in contacts

Posted: Fri Jul 19, 2024 8:40 pm
by Mussels
If she has all the important numbers stored then my wife's method may work, any unkown number goes to voicemail and if it's important she'll call back.

Re: Phones showing names of businesses even if not in contacts

Posted: Fri Jul 19, 2024 8:41 pm
by Felix
Not got a clue sorry but just noticed on Wednesday that my Android does this also and when phoning out.
Screenshot_20240719_203619_Phone.jpg
Screenshot_20240719_203619_Phone.jpg (31.19 KiB) Viewed 2685 times

Re: Phones showing names of businesses even if not in contacts

Posted: Fri Jul 19, 2024 8:56 pm
by Rockburner
Android does it by utilising the power of Google to do a fast internet search on the incoming phone number, and then displaying the corresponding business name, if found.

Android also adds business names to numbers in the call log that have been dialed, ie outgoing calls.

No idea how to turn it on or off. No idea if Apple can do it or not, nor how to turn it on if Apple can do it.

As Mussels says, any unknown or unexpected numbers go to voicemail, and any calls that happen to be picked up from unknown callers to be treated with 100% scepticism, and no personal information to be shared, whatsoever.

Re: Phones showing names of businesses even if not in contacts

Posted: Fri Jul 19, 2024 8:57 pm
by cheb
Mussels wrote: Fri Jul 19, 2024 8:40 pm If she has all the important numbers stored then my wife's method may work, any unkown number goes to voicemail and if it's important she'll call back.
That's my habit too usually.

Re: Phones showing names of businesses even if not in contacts

Posted: Fri Jul 19, 2024 9:20 pm
by porter_jamie
I generally never answer an unknown number Iet it ring out and then Google it and if it's a scammer there's usually a website with loads of people complaining about it

Re: Phones showing names of businesses even if not in contacts

Posted: Sat Jul 20, 2024 1:14 pm
by Noggin
Mussels wrote: Fri Jul 19, 2024 8:40 pm If she has all the important numbers stored then my wife's method may work, any unkown number goes to voicemail and if it's important she'll call back.
I do the same so showed him where to find it on an Apple phone. πŸ‘πŸ»πŸ‘πŸ»
porter_jamie wrote: Fri Jul 19, 2024 9:20 pm I generally never answer an unknown number Iet it ring out and then Google it and if it's a scammer there's usually a website with loads of people complaining about it
He does the same. But his mum is old and answers any call regardless. Bit of a challenge!!

Re: Phones showing names of businesses even if not in contacts

Posted: Sat Jul 20, 2024 1:24 pm
by Cousin Jack
My Android often tells me that i/c unknown numbers are "Suspected spam".

Re: Phones showing names of businesses even if not in contacts

Posted: Sat Jul 20, 2024 1:39 pm
by Mr. Dazzle
I generally never answer my phone full stop.

What sort of savage/old person/spammer actually calls people?! ;)

Re: Phones showing names of businesses even if not in contacts

Posted: Sat Jul 20, 2024 1:48 pm
by Count Steer
Cousin Jack wrote: Sat Jul 20, 2024 1:24 pm My Android often tells me that i/c unknown numbers are "Suspected spam".
My home phone has started to do something similar since we went internet phone. It comes up with something like 'Nuisance?'

Re: Phones showing names of businesses even if not in contacts

Posted: Sat Jul 20, 2024 1:49 pm
by Mussels
Mr. Dazzle wrote: Sat Jul 20, 2024 1:39 pm I generally never answer my phone full stop.

What sort of savage/old person/spammer actually calls people?! ;)
Remember service bells from the olden days? My wife finds a phone much easier.

Re: Phones showing names of businesses even if not in contacts

Posted: Sat Jul 20, 2024 2:23 pm
by Cousin Jack
Mussels wrote: Sat Jul 20, 2024 1:49 pm
Mr. Dazzle wrote: Sat Jul 20, 2024 1:39 pm I generally never answer my phone full stop.

What sort of savage/old person/spammer actually calls people?! ;)
Remember service bells from the olden days? My wife finds a phone much easier.
Bells? Phones? Don't you have a leash?

Re: Phones showing names of businesses even if not in contacts

Posted: Sat Jul 20, 2024 2:56 pm
by porter_jamie
You reckon in the old days people would shoot the incoming pigeon in case it was someone trying to sell you a new sundial or something?

Re: Phones showing names of businesses even if not in contacts

Posted: Sat Jul 20, 2024 5:16 pm
by ChrisW
Did new mobile phone contracts recently & received this text (among many) afterwards from EE:

Avoiding unknown numbers out of fear of scammers? Good news is we can now give you a heads up if you’re getting a spam or scam call, to help you decide which ones to answer and which ones to avoid.

Re: Phones showing names of businesses even if not in contacts

Posted: Sat Jul 20, 2024 7:48 pm
by Mussels
Most of the spam calls I get claim to be from EE.