A mass IT outage has caused travel chaos around the world, with banking and healthcare services also badly hit.
Many flights have been grounded, with queues and delays at airports.
Cyber-security firm Crowdstrike has admitted that the problem was caused by an update to its Falcon antivirus software, designed to protect Microsoft Windows devices from malicious attacks.
Microsoft has said it is taking "mitigation action" to deal with "the lingering impact" of the outage.
Anotter update causing chaos
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Anotter update causing chaos
Oops! Crowdstrike and Microsoft: What we know about global IT outage
Blundering about trying not to make too much of a hash of things.
- DefTrap
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Re: Anotter update causing chaos
Funnily enough only yesterday I was just rewriting our organisation's Business Continuity Plan and thinking that our reliance on Microsoft for 365 and Azure was overly risky. Not that any of it really deals with these short-term outages, other than waiting it out.
Lolz Certainly a classic.Microsoft wrote: Microsoft is advising people to try a classic method to get things working - turning it off and on again - in some cases up to 15 times.
- Horse
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Re: Anotter update causing chaos
ClarifiedMicrosoft wrote: Microsoft is advising people to try a classic method to get things working - turning it off and on again next month - in some cases up to 15 times.
Even bland can be a type of character
Re: Anotter update causing chaos
One news bulletin did say that safe mode was needed to reverse the update. Makes sense for a security program, you can't just turn it off! Although the platform was Microsoft it was third party software which went wrong. All changes to business critical systems should be tested and approved on mirror systems before role out but it seems that this is not done any more.
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Re: Anotter update causing chaos
There isn't really time for extensive testing on critical security patches, a choice between possible crashes and someone being able to hack your systems.roadster wrote: ↑Sat Jul 20, 2024 9:03 am One news bulletin did say that safe mode was needed to reverse the update. Makes sense for a security program, you can't just turn it off! Although the platform was Microsoft it was third party software which went wrong. All changes to business critical systems should be tested and approved on mirror systems before role out but it seems that this is not done any more.
So when MS started cutting corneres and rolling out standard updates with security ones it was very anoying.
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Re: Anotter update causing chaos
Was chatting to my brother about this yesterday - he's a senior IT security bod for a big ol' company.
He had the server estate all fixed in a matter of a few hours. The ballache is the fact it's a "hands on keyboards" fix, but luckily for him the actual keyboardy people are a few layers down
He had the server estate all fixed in a matter of a few hours. The ballache is the fact it's a "hands on keyboards" fix, but luckily for him the actual keyboardy people are a few layers down