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My Phone won't work in Switzerland ! ??

Posted: Thu Mar 31, 2022 9:53 am
by Jody
I have a honor 20 e lite (I think)

dual sim, one English, one French.

Both sims work fine in France, both work fine in UK, both work fine in Spain.

When I go to Switzerland, both sims can't find a signal !!

Any ideas what could be causing this/ what to do about it?

All I can find online is "turn it off and back on again" but as I can't try that until I get to Switzerland next week, I'd rather not find out that it doesn't work right when Im at GVA looking for lost guests !

Re: My Phone won't work in Switzerland ! ??

Posted: Thu Mar 31, 2022 10:28 am
by Noggin
Doesn't solve the issue, but get the wifi in the airport and use whatsapp or similar to contact the guests?

One issue is - do you know for sure that both sims have signal in Switzerland? I can't imagine not, but I do know that Free is a bit shit there. My work phone this year was Free and I couldn't text guests in the airport as no signal and it was hit and miss around the airport. Had to use the wifi and hope they had apple phones or whatsapp!!!

Re: My Phone won't work in Switzerland ! ??

Posted: Thu Mar 31, 2022 10:49 am
by KungFooBob
No signal at all or just no data?

If it's data then it'll be the APN settings.

Re: My Phone won't work in Switzerland ! ??

Posted: Thu Mar 31, 2022 2:26 pm
by Jody
KungFooBob wrote: Thu Mar 31, 2022 10:49 am No signal at all or just no data?

If it's data then it'll be the APN settings.
No signal at all.

Re: My Phone won't work in Switzerland ! ??

Posted: Thu Mar 31, 2022 4:36 pm
by Felix
Is there a International Roaming setting that can be switched on/off?

Re: My Phone won't work in Switzerland ! ??

Posted: Fri Apr 01, 2022 12:54 pm
by Jody
Felix wrote: Thu Mar 31, 2022 4:36 pm Is there a International Roaming setting that can be switched on/off?
There is, but it's switched on. Otherwise it wouldn't work in Spain, the French card wouldn't work in the Uk and the Uk card wouldn't work in France.

Re: My Phone won't work in Switzerland ! ??

Posted: Fri Apr 01, 2022 3:19 pm
by Mussels
Some countries use particular frequencies for phones and not all phones can use all frequencies. When 3 or 4g came out there were some Chinese phones that wouldn't work in the UK.

Re: My Phone won't work in Switzerland ! ??

Posted: Fri Apr 01, 2022 4:57 pm
by Cousin Jack
Frequencies or roaming agreements.

My phone worked well in some parts of the USA, but not in others. Signal good, but no agreement with my SIM provider