Triple Trouble - Consumer Rights

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Skub
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Re: Triple Trouble - Consumer Rights

Post by Skub »

weeksy wrote: Wed Oct 12, 2022 2:37 pm Surely this all depends on what they class as a realistic lifespan for a clutch and associate parts.. 10,000 miles and 15 months... whilst not ideal, could be argued isn't ridiculous depending on how the bike has been used.

Don't get me wrong, i don't think it's right.... but, well, it could be argued it's not completely terrible.
Two clutches and a set of cams in 38k miles is completely terrible in my book. I've never replaced a clutch on any of my bikes,some of them well North of 38k. Having to have the cams replaced too,is insult to injury. I'd expect that sort of thing with a highly tuned engine,not a mildy tuned road bike.

If the bike isn't a lemon and is typical of the model,it's a very poor reflection on Triumph.
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Re: Triple Trouble - Consumer Rights

Post by Yorick »

Skub wrote: Wed Oct 12, 2022 6:04 pm
weeksy wrote: Wed Oct 12, 2022 2:37 pm Surely this all depends on what they class as a realistic lifespan for a clutch and associate parts.. 10,000 miles and 15 months... whilst not ideal, could be argued isn't ridiculous depending on how the bike has been used.

Don't get me wrong, i don't think it's right.... but, well, it could be argued it's not completely terrible.
Two clutches and a set of cams in 38k miles is completely terrible in my book. I've never replaced a clutch on any of my bikes,some of them well North of 38k. Having to have the cams replaced too,is insult to injury. I'd expect that sort of thing with a highly tuned engine,not a mildy tuned road bike.

If the bike isn't a lemon and is typical of the model,it's a very poor reflection on Triumph.
True. I've never had trouble with clutch or cams in 47 years.
And my 6 GSXRs got mega thrashing on track.
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Re: Triple Trouble - Consumer Rights

Post by Dodgy69 »

I know where there is a lovely 71 plate mt09 for sale.....with extras still attached. 🙂👍
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Re: Triple Trouble - Consumer Rights

Post by Bigjawa »

Skub wrote: Wed Oct 12, 2022 6:04 pm
weeksy wrote: Wed Oct 12, 2022 2:37 pm Surely this all depends on what they class as a realistic lifespan for a clutch and associate parts.. 10,000 miles and 15 months... whilst not ideal, could be argued isn't ridiculous depending on how the bike has been used.

Don't get me wrong, i don't think it's right.... but, well, it could be argued it's not completely terrible.
Two clutches and a set of cams in 38k miles is completely terrible in my book. I've never replaced a clutch on any of my bikes,some of them well North of 38k. Having to have the cams replaced too,is insult to injury. I'd expect that sort of thing with a highly tuned engine,not a mildy tuned road bike.

If the bike isn't a lemon and is typical of the model,it's a very poor reflection on Triumph.
My Pan is on the original clutch with 93k and it's not a big clutch for the size of the bike, my old courier GPZ5 is still about with 119k on it, and it has the original 1997 clutch and cams in it, and it got an utter thrashing in and out of work.

There's no way a modern, well serviced, multi cylinder motorcycle engine should need major valve train replacement after 38k unless it's been thrashed from cold every day or it's got a major build problem from the factory.
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Re: Triple Trouble - Consumer Rights

Post by Trinity765 »

Triumph are being rather nice to me.

I have been speaking with the local dealer. I've told them how my bike is, that I'd like a decent trade in value for it and that I'm consulting a solicitor. They are talking to the factory - not heard that one before - and they will get back to me tomorrow.

Call me mad for sticking with the brand but I've ridden the new Speed Twin (1200) and I loved it so if I can get one at a reasonable price I'd be content.
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Re: Triple Trouble - Consumer Rights

Post by Horse »

Trinity765 wrote: Thu Oct 13, 2022 10:39 am Triumph are being rather nice to me.

I have been speaking with the local dealer. I've told them how my bike is, that I'd like a decent trade in value for it and that I'm consulting a solicitor. They are talking to the factory - not heard that one before - and they will get back to me tomorrow.

Call me mad for sticking with the brand but I've ridden the new Speed Twin (1200) and I loved it so if I can get one at a reasonable price I'd be content.
As discussed earlier, you're approaching this with an outcome in mind. That makes negotiations much easier.

From Triumph' PoV, if you buy another bike then they can (probably) absorb the costs of fixing your bike.

Hope it works out.
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Re: Triple Trouble - Consumer Rights

Post by Yorick »

Ask for a trade in price on the phone. Then take the bike to them.
If they try to knock you down on the price you tell Triumph it's their fault.
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Re: Triple Trouble - Consumer Rights

Post by Beancounter »

Trinity765 wrote: Wed Oct 12, 2022 1:18 pm
Taipan wrote: Wed Oct 12, 2022 12:29 pm By the way, if you do eventually get a MT-09 check the exhaust nuts as they are notorious for getting crudded up and snapping! That aside they are a hell of a bike. :thumbup: No bias here! :? In all seriousness, a lot of MT09 owners are ex Triumph owners and mt07 and mt10 owners??
I've never tried one but it sounds like it should be on the list.
I've got a 2015 MT-09 which has a Lust Racing lowering kit fitted. My girlfriend is 5' 2" and can get balls of feet comfortably on the ground. Prior to fitting the lowering kit she was on tip toes.

You mention buying OTC at Wemoto so am guessing you're on/near south coast/Brighton? We're up in Medway, north Kent but regularly head to 1066 Cafe on the A21 at Robertsbridge. Happy to meet up somewhere convenient if you want to try before you buy.
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Re: Triple Trouble - Consumer Rights

Post by Trinity765 »

I can see myself getting the Speed Twin with long distance touring in mind and then getting something smaller/funner in the spring for local hoonery.
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Re: Triple Trouble - Consumer Rights

Post by Trinity765 »

Horse wrote: Thu Oct 13, 2022 11:29 am
Trinity765 wrote: Thu Oct 13, 2022 10:39 am Triumph are being rather nice to me.

I have been speaking with the local dealer. I've told them how my bike is, that I'd like a decent trade in value for it and that I'm consulting a solicitor. They are talking to the factory - not heard that one before - and they will get back to me tomorrow.

Call me mad for sticking with the brand but I've ridden the new Speed Twin (1200) and I loved it so if I can get one at a reasonable price I'd be content.
As discussed earlier, you're approaching this with an outcome in mind. That makes negotiations much easier.

From Triumph' PoV, if you buy another bike then they can (probably) absorb the costs of fixing your bike.

Hope it works out.
This :thumbup:
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Re: Triple Trouble - Consumer Rights

Post by weeksy »

Trinity765 wrote: Thu Oct 13, 2022 10:39 am Call me mad for sticking with the brand
Not really.. sometimes we like what we like.... it's all good. I've had effortless ownership of KTMs and a few NOT.... but i've still got a KTM in the garage.
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Re: Triple Trouble - Consumer Rights

Post by porter_jamie »

Trinity765 wrote: Wed Oct 12, 2022 7:23 am May I add that I have done everything I can to keep the bike well maintained including my own oil changes in between services. I don't know how I could evidence that other than I always get my oil from Amazon and my filters over the counter from Wemoto. But I cannot then prove I put those filters and oil on/in my bike.
Non genuine filters? Triumph will tell you to get stuffed. What oil were you using?
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Re: Triple Trouble - Consumer Rights

Post by Yorick »

porter_jamie wrote: Thu Oct 13, 2022 1:44 pm
Trinity765 wrote: Wed Oct 12, 2022 7:23 am May I add that I have done everything I can to keep the bike well maintained including my own oil changes in between services. I don't know how I could evidence that other than I always get my oil from Amazon and my filters over the counter from Wemoto. But I cannot then prove I put those filters and oil on/in my bike.
Non genuine filters? Triumph will tell you to get stuffed.
Not true....

https://autoexpert.com.au/posts/the-tru ... -fake-news
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Re: Triple Trouble - Consumer Rights

Post by Supermofo »

Trinity765 wrote: Thu Oct 13, 2022 10:39 am Triumph are being rather nice to me.

I have been speaking with the local dealer. I've told them how my bike is, that I'd like a decent trade in value for it and that I'm consulting a solicitor. They are talking to the factory - not heard that one before - and they will get back to me tomorrow.

Call me mad for sticking with the brand but I've ridden the new Speed Twin (1200) and I loved it so if I can get one at a reasonable price I'd be content.
I don't think so. As I said earlier if you say you are going to buy another Triumph they are more likely to be helpful.
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Re: Triple Trouble - Consumer Rights

Post by Yorick »

And if you do decide to buy another Triumph ask them if they will give you a 3 year warranty on the same dodgy bits that you've had problems with.

If they won't, it means there are known problems. If they have no confidence, then walk away.
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Re: Triple Trouble - Consumer Rights

Post by weeksy »

Yorick wrote: Thu Oct 13, 2022 2:54 pm And if you do decide to buy another Triumph ask them if they will give you a 3 year warranty on the same dodgy bits that you've had problems with.

If they won't, it means there are known problems. If they have no confidence, then walk away.
I'd expect the clutch to be very different in the 2 bikes.
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Re: Triple Trouble - Consumer Rights

Post by Trinity765 »

Yorick wrote: Thu Oct 13, 2022 2:54 pm And if you do decide to buy another Triumph ask them if they will give you a 3 year warranty on the same dodgy bits that you've had problems with.

If they won't, it means there are known problems. If they have no confidence, then walk away.
They suggested that I take out an extended warranty. I'm not paying for one so we'll see what they put in the bundle. I also asked for a servicing deal. In the past, I've kept asking until they get pissed off - "Can I have some visor cleaner? How about a T Shirt? Gloves?".
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Re: Triple Trouble - Consumer Rights

Post by Trinity765 »

weeksy wrote: Thu Oct 13, 2022 3:04 pm
Yorick wrote: Thu Oct 13, 2022 2:54 pm And if you do decide to buy another Triumph ask them if they will give you a 3 year warranty on the same dodgy bits that you've had problems with.

If they won't, it means there are known problems. If they have no confidence, then walk away.
I'd expect the clutch to be very different in the 2 bikes.
Me too.

The servicing intervals for the Street Triple is 6k and for a Speed Twin is 10k. Not that that is clutch related.
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Re: Triple Trouble - Consumer Rights

Post by Yorick »

weeksy wrote: Thu Oct 13, 2022 3:04 pm
Yorick wrote: Thu Oct 13, 2022 2:54 pm And if you do decide to buy another Triumph ask them if they will give you a 3 year warranty on the same dodgy bits that you've had problems with.

If they won't, it means there are known problems. If they have no confidence, then walk away.
I'd expect the clutch to be very different in the 2 bikes.
But will show their confidence, or lack of.
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Re: Triple Trouble - Consumer Rights

Post by Yorick »

Trinity765 wrote: Thu Oct 13, 2022 3:07 pm
Yorick wrote: Thu Oct 13, 2022 2:54 pm And if you do decide to buy another Triumph ask them if they will give you a 3 year warranty on the same dodgy bits that you've had problems with.

If they won't, it means there are known problems. If they have no confidence, then walk away.
They suggested that I take out an extended warranty. I'm not paying for one so we'll see what they put in the bundle.
They don't sound very confident in their own stuff.