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Re: What have you done today thread?
Posted: Tue Aug 06, 2024 2:06 pm
by MingtheMerciless
Put the washing out in the sunshine, have been faffing in the junk room and now realise it's pissing down, so the washing is getting a second wash........
Re: What have you done today thread?
Posted: Tue Aug 06, 2024 2:11 pm
by Sunny
KungFooBob wrote: Tue Aug 06, 2024 2:06 pm
Sunny wrote: Tue Aug 06, 2024 1:58 pm
Lard?
It came with the Merc, no idea what it means. Thought we might as well keep it for £80 it cost to retain it. It hides the age of her car now.
Belonging in the BYP thread, but it's always mildly irritated me when I can't work out what a personal plate means.
I now like the idea that the owner doesn't either
Re: What have you done today thread?
Posted: Tue Aug 06, 2024 3:02 pm
by Silly Car
Rockburner wrote: Tue Aug 06, 2024 9:39 am
Horse wrote: Mon Aug 05, 2024 9:51 pm
Rockburner wrote: Mon Aug 05, 2024 9:15 pm
... possibly, if I decide that it'll be worth the hassle.
IIRC you paid something like £350?
Claiming for that (if it's almost as-new condition?) + incidental costs, the fee is returned on a win.
You can document:
- faulty construction
- reasonable (extensive) attempts to sort outside of the court system
June 2019 : paid £396 for a Streetguard (originally £550+vat, reduced to £220+VAT),
July 2019 : Replaced for another Streetguard
Aug 2020 : Returned 4th jacket for replacement (according to this post :
viewtopic.php?p=16889&hilit=Streetguard#p16889 ) All requests for a refund at this point were refused. (Also - there were no invoices or other paperwork given to me at each of these replacements)
May 2021 : Received Pace Guard Tour jacket as replacement (Streetguards completely out of stock), Again, refund refused. BMW UK called this a "Goodwill" replacement transaction, despite this transaction still being within their 2 year manufacturing warranty period.
July 2024: First time I was caught in the rain with the Pace Guard*: Pocket leaked like a sieve. In addition a zipper was found to be missing from new: ie a manufacturing defect.
The "sticky wicket" that I'm on is that it's now over 3 years since I received the Pace Guard, (ie, well outside the BMW 2 year warranty), although I have an email from the Vines employee stating that the jacket is virtually like new. BMW also say that they've given all the "Goodwill" that they're prepared to give.
The "sticky wicket" that BMW are on is that according the Consumer Law I have a reasonable expectation of 6 years of life from any product, (according to this online tool from CAB :
https://www.citizensadvice.org.uk/decis ... oods/next/ ) and that I have a reasonable expectation that a product is "fit for purpose" and "of satisfactory quality": Every single jacket I have received can very easily be said to be "not fit for purpose", and "not of satisfactory quality" especially the current Pace Guard because it actually has a visible, easily observed manufacturing flaw. In addition, they have constantly refused a refund, which appears to be against the law.
I've gone through BMW's replacement service
I've gone through BMW's internal dispute resolution system
I've contacted the Motor Ombudsman (MotorCodes) who have a code of practise that allegedly BMW are registered with : they don't deal with accessories (or motorcycles);
I've contacted the MCIA (MotorCycle Industry Association): they have a dispute resolution service, but they do not deal with accessories;
I've contacted CAB: the colleague I spoke to and explained the history to said I was completely within my rights to demand a refund, and informed me that in fact I should have been offered a refund after the first replacement failed.
I've contacted the credit card company through whom the original payment was made: they're almost completely online so I'm now waiting for a response from them (bit awkward because I closed that account a couple of years ago).
I've informed BMW of all the above - including reminding them of the aspect of consumer law that I've been informed of.
So - now waiting for 30 days to see if anything comes from the cc company, if not, I'll have to consider a "small claims" case.
* Due to not commuting daily, and only doing summer riding in a different jacket
I don’t want to piss on one’s chips but the retailer may have met all of their requirements as they have provided replacements within the original guarantee period which ran from June 2019 to June 2021.
The fact that they have made goodwill replacements thereafter is likely to go in their favour as they’ve provided ‘betterment’ to their normal guarantee period, albeit the original and all others since could be argued as not fit for purpose.
You should have rejected the initial replacement garment and insisted on a refund, taking them to court in 2019 for not providing a refund under the appropriate legislation. IIRC, under Consumer Rights Act 2015, you only have a right to refund for first 30 days, thereafter, it is replace / repair and much more sticky as the time frame extends.
The Small Claims Court may be more sympathetic given the initial refusal of a refund and the fact that BMW have kept replacing the item, well until recently.
Re: What have you done today thread?
Posted: Tue Aug 06, 2024 3:22 pm
by Cousin Jack
Silly Car wrote: Tue Aug 06, 2024 3:02 pm
Rockburner wrote: Tue Aug 06, 2024 9:39 am
Horse wrote: Mon Aug 05, 2024 9:51 pm
IIRC you paid something like £350?
Claiming for that (if it's almost as-new condition?) + incidental costs, the fee is returned on a win.
You can document:
- faulty construction
- reasonable (extensive) attempts to sort outside of the court system
June 2019 : paid £396 for a Streetguard (originally £550+vat, reduced to £220+VAT),
July 2019 : Replaced for another Streetguard
Aug 2020 : Returned 4th jacket for replacement (according to this post :
viewtopic.php?p=16889&hilit=Streetguard#p16889 ) All requests for a refund at this point were refused. (Also - there were no invoices or other paperwork given to me at each of these replacements)
May 2021 : Received Pace Guard Tour jacket as replacement (Streetguards completely out of stock), Again, refund refused. BMW UK called this a "Goodwill" replacement transaction, despite this transaction still being within their 2 year manufacturing warranty period.
July 2024: First time I was caught in the rain with the Pace Guard*: Pocket leaked like a sieve. In addition a zipper was found to be missing from new: ie a manufacturing defect.
The "sticky wicket" that I'm on is that it's now over 3 years since I received the Pace Guard, (ie, well outside the BMW 2 year warranty), although I have an email from the Vines employee stating that the jacket is virtually like new. BMW also say that they've given all the "Goodwill" that they're prepared to give.
The "sticky wicket" that BMW are on is that according the Consumer Law I have a reasonable expectation of 6 years of life from any product, (according to this online tool from CAB :
https://www.citizensadvice.org.uk/decis ... oods/next/ ) and that I have a reasonable expectation that a product is "fit for purpose" and "of satisfactory quality": Every single jacket I have received can very easily be said to be "not fit for purpose", and "not of satisfactory quality" especially the current Pace Guard because it actually has a visible, easily observed manufacturing flaw. In addition, they have constantly refused a refund, which appears to be against the law.
I've gone through BMW's replacement service
I've gone through BMW's internal dispute resolution system
I've contacted the Motor Ombudsman (MotorCodes) who have a code of practise that allegedly BMW are registered with : they don't deal with accessories (or motorcycles);
I've contacted the MCIA (MotorCycle Industry Association): they have a dispute resolution service, but they do not deal with accessories;
I've contacted CAB: the colleague I spoke to and explained the history to said I was completely within my rights to demand a refund, and informed me that in fact I should have been offered a refund after the first replacement failed.
I've contacted the credit card company through whom the original payment was made: they're almost completely online so I'm now waiting for a response from them (bit awkward because I closed that account a couple of years ago).
I've informed BMW of all the above - including reminding them of the aspect of consumer law that I've been informed of.
So - now waiting for 30 days to see if anything comes from the cc company, if not, I'll have to consider a "small claims" case.
* Due to not commuting daily, and only doing summer riding in a different jacket
I don’t want to piss on one’s chips but the retailer may have met all of their requirements as they have provided replacements within the original guarantee period which ran from June 2019 to June 2021.
The fact that they have made goodwill replacements thereafter is likely to go in their favour as they’ve provided ‘betterment’ to their normal guarantee period, albeit the original and all others since could be argued as not fit for purpose.
You should have rejected the initial replacement garment and insisted on a refund, taking them to court in 2019 for not providing a refund under the appropriate legislation. IIRC, under Consumer Rights Act 2015, you only have a right to refund for first 30 days, thereafter, it is replace / repair and much more sticky as the time frame extends.
The Small Claims Court may be more sympathetic given the initial refusal of a refund and the fact that BMW have kept replacing the item, well until recently.
Yes, just seen this.
Paid £396 in 2019 for a "waterproof" jacket, guaranteed for 2 years.
After 5 years it leaks. What a surprise!
As Silly Car says, you might get a sympathetic judge.
Or you might not.
My advice would be to keep the jacket for dry days and buy a (cheaper) Oxford one for wet days.
And save yourself a load of stress.
Re: What have you done today thread?
Posted: Tue Aug 06, 2024 3:43 pm
by Rockburner
Cousin Jack wrote: Tue Aug 06, 2024 3:22 pm
Silly Car wrote: Tue Aug 06, 2024 3:02 pm
Rockburner wrote: Tue Aug 06, 2024 9:39 am
June 2019 : paid £396 for a Streetguard (originally £550+vat, reduced to £220+VAT),
July 2019 : Replaced for another Streetguard
Aug 2020 : Returned 4th jacket for replacement (according to this post :
viewtopic.php?p=16889&hilit=Streetguard#p16889 ) All requests for a refund at this point were refused. (Also - there were no invoices or other paperwork given to me at each of these replacements)
May 2021 : Received Pace Guard Tour jacket as replacement (Streetguards completely out of stock), Again, refund refused. BMW UK called this a "Goodwill" replacement transaction, despite this transaction still being within their 2 year manufacturing warranty period.
July 2024: First time I was caught in the rain with the Pace Guard*: Pocket leaked like a sieve. In addition a zipper was found to be missing from new: ie a manufacturing defect.
The "sticky wicket" that I'm on is that it's now over 3 years since I received the Pace Guard, (ie, well outside the BMW 2 year warranty), although I have an email from the Vines employee stating that the jacket is virtually like new. BMW also say that they've given all the "Goodwill" that they're prepared to give.
The "sticky wicket" that BMW are on is that according the Consumer Law I have a reasonable expectation of 6 years of life from any product, (according to this online tool from CAB :
https://www.citizensadvice.org.uk/decis ... oods/next/ ) and that I have a reasonable expectation that a product is "fit for purpose" and "of satisfactory quality": Every single jacket I have received can very easily be said to be "not fit for purpose", and "not of satisfactory quality" especially the current Pace Guard because it actually has a visible, easily observed manufacturing flaw. In addition, they have constantly refused a refund, which appears to be against the law.
I've gone through BMW's replacement service
I've gone through BMW's internal dispute resolution system
I've contacted the Motor Ombudsman (MotorCodes) who have a code of practise that allegedly BMW are registered with : they don't deal with accessories (or motorcycles);
I've contacted the MCIA (MotorCycle Industry Association): they have a dispute resolution service, but they do not deal with accessories;
I've contacted CAB: the colleague I spoke to and explained the history to said I was completely within my rights to demand a refund, and informed me that in fact I should have been offered a refund after the first replacement failed.
I've contacted the credit card company through whom the original payment was made: they're almost completely online so I'm now waiting for a response from them (bit awkward because I closed that account a couple of years ago).
I've informed BMW of all the above - including reminding them of the aspect of consumer law that I've been informed of.
So - now waiting for 30 days to see if anything comes from the cc company, if not, I'll have to consider a "small claims" case.
* Due to not commuting daily, and only doing summer riding in a different jacket
I don’t want to piss on one’s chips but the retailer may have met all of their requirements as they have provided replacements within the original guarantee period which ran from June 2019 to June 2021.
The fact that they have made goodwill replacements thereafter is likely to go in their favour as they’ve provided ‘betterment’ to their normal guarantee period, albeit the original and all others since could be argued as not fit for purpose.
You should have rejected the initial replacement garment and insisted on a refund, taking them to court in 2019 for not providing a refund under the appropriate legislation. IIRC, under Consumer Rights Act 2015, you only have a right to refund for first 30 days, thereafter, it is replace / repair and much more sticky as the time frame extends.
The Small Claims Court may be more sympathetic given the initial refusal of a refund and the fact that BMW have kept replacing the item, well until recently.
Yes, just seen this.
Paid £396 in 2019 for a "waterproof" jacket, guaranteed for 2 years.
After 5 years it leaks. What a surprise!
As Silly Car says, you might get a sympathetic judge.
Or you might not.
My advice would be to keep the jacket for dry days and buy a (cheaper) Oxford one for wet days.
And save yourself a load of stress.
Each jacket (6 of them) leaked the first time they were used in rain, the first one was replaced after a month. Each subsequent jacket was replaced as soon as I discovered it leaked (I went through 5 jackets in less than 24 months).
Each replacement jackets was supposedly "brand new" (I do suspect that I may have been supplied returned goods more than once, but have no way of proving that), and so "should" have lasted 2 years at least, but they never did.
The last jacket I simply didn't use for 3 years (due to working from home instead of commuting), until last month, when it leaked, AND I found a manufacturing defect.
I'm very happy that BMW "tried" to supply a waterproof jacket: unfortunately they failed.
I'm utterly pissed off to discover that under Consumer law, after the first attempt at restitution (by replacement or repair) they had no right to refuse a refund - which I DID ask for repeatedly, well within the first 2 years.
I have a jacket for dry days, which is why the Pace Guard didn't get used for 3 years - it was a jacket specifically bought for wet days, a duty for which is was never at any time "fit for purpose".
Re: What have you done today thread?
Posted: Tue Aug 06, 2024 3:45 pm
by Rockburner
Silly Car wrote: Tue Aug 06, 2024 3:02 pm
Rockburner wrote: Tue Aug 06, 2024 9:39 am
Horse wrote: Mon Aug 05, 2024 9:51 pm
IIRC you paid something like £350?
Claiming for that (if it's almost as-new condition?) + incidental costs, the fee is returned on a win.
You can document:
- faulty construction
- reasonable (extensive) attempts to sort outside of the court system
June 2019 : paid £396 for a Streetguard (originally £550+vat, reduced to £220+VAT),
July 2019 : Replaced for another Streetguard
Aug 2020 : Returned 4th jacket for replacement (according to this post :
viewtopic.php?p=16889&hilit=Streetguard#p16889 ) All requests for a refund at this point were refused. (Also - there were no invoices or other paperwork given to me at each of these replacements)
May 2021 : Received Pace Guard Tour jacket as replacement (Streetguards completely out of stock), Again, refund refused. BMW UK called this a "Goodwill" replacement transaction, despite this transaction still being within their 2 year manufacturing warranty period.
July 2024: First time I was caught in the rain with the Pace Guard*: Pocket leaked like a sieve. In addition a zipper was found to be missing from new: ie a manufacturing defect.
The "sticky wicket" that I'm on is that it's now over 3 years since I received the Pace Guard, (ie, well outside the BMW 2 year warranty), although I have an email from the Vines employee stating that the jacket is virtually like new. BMW also say that they've given all the "Goodwill" that they're prepared to give.
The "sticky wicket" that BMW are on is that according the Consumer Law I have a reasonable expectation of 6 years of life from any product, (according to this online tool from CAB :
https://www.citizensadvice.org.uk/decis ... oods/next/ ) and that I have a reasonable expectation that a product is "fit for purpose" and "of satisfactory quality": Every single jacket I have received can very easily be said to be "not fit for purpose", and "not of satisfactory quality" especially the current Pace Guard because it actually has a visible, easily observed manufacturing flaw. In addition, they have constantly refused a refund, which appears to be against the law.
I've gone through BMW's replacement service
I've gone through BMW's internal dispute resolution system
I've contacted the Motor Ombudsman (MotorCodes) who have a code of practise that allegedly BMW are registered with : they don't deal with accessories (or motorcycles);
I've contacted the MCIA (MotorCycle Industry Association): they have a dispute resolution service, but they do not deal with accessories;
I've contacted CAB: the colleague I spoke to and explained the history to said I was completely within my rights to demand a refund, and informed me that in fact I should have been offered a refund after the first replacement failed.
I've contacted the credit card company through whom the original payment was made: they're almost completely online so I'm now waiting for a response from them (bit awkward because I closed that account a couple of years ago).
I've informed BMW of all the above - including reminding them of the aspect of consumer law that I've been informed of.
So - now waiting for 30 days to see if anything comes from the cc company, if not, I'll have to consider a "small claims" case.
* Due to not commuting daily, and only doing summer riding in a different jacket
I don’t want to piss on one’s chips but the retailer may have met all of their requirements as they have provided replacements within the original guarantee period which ran from June 2019 to June 2021.
The fact that they have made goodwill replacements thereafter is likely to go in their favour as they’ve provided ‘betterment’ to their normal guarantee period, albeit the original and all others since could be argued as not fit for purpose.
You should have rejected the initial replacement garment and insisted on a refund, taking them to court in 2019 for not providing a refund under the appropriate legislation. IIRC, under Consumer Rights Act 2015, you only have a right to refund for first 30 days, thereafter, it is replace / repair and much more sticky as the time frame extends.
The Small Claims Court may be more sympathetic given the initial refusal of a refund and the fact that BMW have kept replacing the item, well until recently.
Cheers
I would like to point out (again) that I DID request a refund, repeatedly, and I was repeatedly refused a refund (5 times).
Re: What have you done today thread?
Posted: Tue Aug 06, 2024 6:43 pm
by Noggin
I've done a mix of chill TF out and find and print a ton of documents to take to a meeting tomorrow!! LOL
Oh, I did try to post an important letter and a pair of shoes (a mate ordered some shoes to my address cos the company wouldn't post to the UK
) but, I didn't realise that opening hours had changed and the PO is now open Monday Weds and Friday instead of Tuesday and Thursday
So, posting in the valley tomorrow. Visit the council housing place with a ton of paperwork. The the unemployment office to understand some paperwork they've sent me!! LOL
Oh, I did make Lemon drizzle cake and a loaf of bread - but only as a chilling out/distraction 'therapy'!!
Re: What have you done today thread?
Posted: Tue Aug 06, 2024 9:48 pm
by ZRX61
Attached plywood to back of new bookcase. Installed the bookcase in the bedroom. Lifting it 3ft & sliding it into place was easier than expected. It's now lag bolted to the wall studs.... & just about filled with books...
Apparently I should have bought two bookcases..
Re: What have you done today thread?
Posted: Wed Aug 07, 2024 6:03 am
by ZRX61
Good decision to bolt the bookcase to the wall, we've had 28 earthquakes tonight (so far). Only felt the 5.3, all the others were 4.5 & below.
The 5.3 was a slow roll so I knew it wasn't too close. Turns out it was South of Bakersfield, I think maybe 75 miles from my ass..
LA of course over reacted & ordered all the fire equipment out of the (106) fire stations & inspections of the buildings...FFS.
Re: What have you done today thread?
Posted: Wed Aug 07, 2024 4:17 pm
by ZRX61
Today, I are mostly going to be glowing in the dark...
I also get to pig out on junk food on Doctors orders around noon (Carls Jr El Diablo combo for the win!)
Re: What have you done today thread?
Posted: Wed Aug 07, 2024 5:39 pm
by Noggin
Rode down to the housing office, doesn't look like I'll be moving till next year cos of the tax office system F-up
Then to the unemployment office to check a form I received - turns out that I get more unemployment benefit whilst doing the training course cos I'm disabled!! Still not much TBF, but anything more is a bonus!
THEN to Bourg to chat with my mate in her shop - bit of therapy for us both
Spirited ride home cos too much traffic on my favourite road, so lots of overtaking
Then overtook a lovely sounding 990 Duke (or something like that) and a Lotus on the way up the mountain!!
TBF they weren't trying at all, which was a bit sad! But it made me smile
Chatted to a guy that has just sold 4 garages in Centre - sad cos I didn't know him two years ago when he started his retirement 'process' and agreed to sell them all to various friends!! From December I'm going try and find a garage to buy up here - then I can keep a bike in Centre all winter as well as summer
!! LOL
Re: What have you done today thread?
Posted: Wed Aug 07, 2024 7:06 pm
by demographic
Worked a day then gone over to my daughters house to move the concrete chunks away from the front of daughters house cos she lives in the area where the racists Sports Direct Dads Army are allegedly planning attacks.
Moved chunks so there's less ammunition if they start wrecking the area.
Properly unimpressed.
Re: What have you done today thread?
Posted: Wed Aug 07, 2024 7:49 pm
by Le_Fromage_Grande
- IMG_20240807_194717_(1500_x_2000_pixel).jpg (1.4 MiB) Viewed 1006 times
- IMG_20240807_194732_(1500_x_2000_pixel).jpg (1008.11 KiB) Viewed 1006 times
Re: What have you done today thread?
Posted: Wed Aug 07, 2024 9:50 pm
by ZRX61
Now faintly capable of glowing in the dark, disappointed at the apparent lack of a superpower yet..
Re: What have you done today thread?
Posted: Wed Aug 07, 2024 10:45 pm
by Mussels
ZRX61 wrote: Wed Aug 07, 2024 9:50 pm
Now faintly capable of glowing in the dark, disappointed at the apparent lack of a superpower yet..
It's being invisible while you walk through town naked.
Re: What have you done today thread?
Posted: Thu Aug 08, 2024 4:07 am
by ZRX61
Mussels wrote: Wed Aug 07, 2024 10:45 pm
It's being invisible while you walk through town naked.
I'm not falling for that one again..
Re: What have you done today thread?
Posted: Thu Aug 08, 2024 7:22 am
by Count Steer
ZRX61 wrote: Wed Aug 07, 2024 9:50 pm
Now faintly capable of glowing in the dark, disappointed at the apparent lack of a superpower yet..
You'll probably get bitten by a spider that suddenly finds it can ride a bike, likes Floyd tribute bands and feels compelled to make pasties.
Re: What have you done today thread?
Posted: Thu Aug 08, 2024 9:58 am
by Sadlonelygit
Just had a second cousin thrice removed arrive late last night.
As an only child of parents who were only children, closest I get to family!
- Screenshot_2024-08-08-10-57-19-829_com.facebook.orca-edit.jpg (285.47 KiB) Viewed 925 times
Re: What have you done today thread?
Posted: Thu Aug 08, 2024 12:38 pm
by gremlin
Mmmm. Baby smell.
Re: What have you done today thread?
Posted: Thu Aug 08, 2024 2:53 pm
by Taipan
Found out you don't have to sign a do not resuscitate form anymore. At least I'm sure i've signed them before. As the Doc explained today that decision is made by the medical team and its called a DNACPR (do not attempt cardiopulmonary resuscitation) but the family are informed of that decision. I thought it was a good thing.
