Insignificant/ Significant things that BYP or just wind you up a little

[Mr. Dazzle]

Manufacturers take the piss sometimes.

- We've sold you a bike
- That bike doens't work
- You have to pay to fix it maybe
- We won't let you use your bike
- We're still gonna take finance payments from you
- We're gonna try and charge you for a replacement bike.

My first reaction would be to tell them to go whistle if they think you're giving the courtesy bike or paying for it.

Well no, my first reaction would be to check the wording of my warranty and then tell 'em to go whistle

[weeksy]

Manufacturers take the piss sometimes.

- We've sold you a bike
- That bike doens't work
- You have to pay to fix it maybe
- We won't let you use your bike
- We're still gonna take finance payments from you
- We're gonna try and charge you for a replacement bike.

My first reaction would be to tell them to go whistle if they think you're giving the courtesy bike or paying for it.

Well no, my first reaction would be to check the wording of my warranty and then tell 'em to go whistle

But the bike is out of warranty anyway ?

[Mr. Dazzle]

Manufacturers take the piss sometimes.

- We've sold you a bike
- That bike doens't work
- You have to pay to fix it maybe
- We won't let you use your bike
- We're still gonna take finance payments from you
- We're gonna try and charge you for a replacement bike.

My first reaction would be to tell them to go whistle if they think you're giving the courtesy bike or paying for it.

Well no, my first reaction would be to check the wording of my warranty and then tell 'em to go whistle

But the bike is out of warranty anyway ?

Dunno....e-mail says "Triumph will not discuss any warranty claim"...

[Yorick]

I have no words.

How old is the bike?

[weeksy]

Triumph do not cover the cost of courtesy bikes under warranty, not that your bike is officially under the 2 year manufacture warranty anymore.

But it says that too.

[Mr. Dazzle]

Triumph do not cover the cost of courtesy bikes under warranty, not that your bike is officially under the 2 year manufacture warranty anymore.

But it says that too.

I went through all this with Volvo and my car. They're predisposed to try and avoid paying up, because of course they are.

If the fault existed within the warranty period then they still have to pay out, it doesn't matter when it was discovered. Obviously it's not clear what the fault actually is yet, but for example if the problem is some sort of premature wear and the bike's only 3 months out of warranty (for argument's sake) you'd have a pretty good claim that it should be covered.

In my case the car needed a new gearbox and because it had been making a noise before the warranty ended they covered all the parts and 90% of the labour. I had to fight 'em for it though.

[Yorick]

@Trinity765 have a look at this..

viewtopic.php?f=3&t=3062&hilit=warranty

[Skub]

Well,that's a bummer.

[Yorick]

Well,that's a bummer.

Need the hat?

[Skub]

Well,that's a bummer.

Need the hat?

KFB and Potter are fighting over it. I'll wait until they're both dead,then steal it.

[wheelnut]

KFB and Potter are fighting over it. I'll wait until they're both dead,then steal it.

You might want to give it wash first.

[Jody]

Netflix

It keeps showing me programs that I can't watch. I can set a reminder for when/if they do have those programmes available in the future ??!!

How about just showing me what I can watch?

[Yambo]

Royal mail tracking - a complete and utter waste of a website.

I have some stuff coming from UK via Royal Mail and PTT. I have a tracking number which I put into the system. It tells me "We're expecting it. The sender has let us know this item will be with us soon."

That of course is a bare faced lie, the sender has given it to RM and been given a tracking number ffs.

I scrolled down to the 'Need help?' section and expanded 'My tracking message looks wrong'. One of the presumably FAQs is "Why hasn’t my tracking status updated for a day or two?" and the answer: "For some services – including Signed for® 1st Class and Signed for® 2nd Class – we scan items twice. We’ll update the status when we receive the item at the start of its journey and when it’s delivered."

Tracking in the 21st century. I hope RM had nothing to do with track and trace.

[Rockburner]

Royal mail tracking - a complete and utter waste of a website.

I have some stuff coming from UK via Royal Mail and PTT. I have a tracking number which I put into the system. It tells me "We're expecting it. The sender has let us know this item will be with us soon."

That of course is a bare faced lie, the sender has given it to RM and been given a tracking number ffs.

Actually - with some delivery systems, the sender will buy the 'journey', and receive a tracking number, well before actually handing over the parcel to the bloke in the van/post-office, so, that message makes total sense if you consider that the sender might buy the 'journey' via a web-portal, at the point of receiving your order, print off the label (with tracking number), then pick it from stock, check it (if you're lucky), wrap it, stick the label on, then put it on the shelf for pick up by the courier at a later time (whenever the courier next visits/the sender heads out to the post-office), at which point the courier scans the label (reading the tracking number) and updates the status of the delivery to 'collected'.

[Yambo]

Royal mail tracking - a complete and utter waste of a website.

I have some stuff coming from UK via Royal Mail and PTT. I have a tracking number which I put into the system. It tells me "We're expecting it. The sender has let us know this item will be with us soon."

That of course is a bare faced lie, the sender has given it to RM and been given a tracking number ffs.

Actually - with some delivery systems, the sender will buy the 'journey', and receive a tracking number, well before actually handing over the parcel to the bloke in the van/post-office, so, that message makes total sense if you consider that the sender might buy the 'journey' via a web-portal, at the point of receiving your order, print off the label (with tracking number), then pick it from stock, check it (if you're lucky), wrap it, stick the label on, then put it on the shelf for pick up by the courier at a later time (whenever the courier next visits/the sender heads out to the post-office), at which point the courier scans the label (reading the tracking number) and updates the status of the delivery to 'collected'.

That's all well and good, apart from my being told by the sender that RM have indeed got the package.

It would appear from the FAQ that the package will only be scanned on pick-up and on delivery. That isn't tracking, that is simply scanning on pick-up and delivery. I will of course know when it has been delivered as I'll have to sign for it (and no doubt have to pay some tax) although in my case it won't be delivered, I have to collect from the post office in the village. It would be nice to know that it is a) in the country and b) in the local area. Tracking can do that but it seems that they'll only track items that they want to track. For whatever reason.

[DefTrap]

That's all well and good, apart from my being told by the sender that RM have indeed got the package.

It would appear from the FAQ that the package will only be scanned on pick-up and on delivery. That isn't tracking, that is simply scanning on pick-up and delivery. I will of course know when it has been delivered as I'll have to sign for it (and no doubt have to pay some tax) although in my case it won't be delivered, I have to collect from the post office in the village. It would be nice to know that it is a) in the country and b) in the local area. Tracking can do that but it seems that they'll only track items that they want to track. For whatever reason.

You do know that your package isn't constantly broadcasting its location?

Most of the parcels I get have some sort of staged tracking - pickup, entry and exit from various hubs, final delivery - so you know roughly where it is.
Some services are better than others: RM and LaPoste I'm a bit meh about, it's rather clunky; proper couriers like UPS and DHL tend to do ok; anything that comes through eBay just seems to disappear from a tracking pov until arrival.

[Horse]

You do know that your package isn't constantly broadcasting its location?

Few years ago, @work needed some camera memory cards collected from a depot and delivered same day to be delivered directly to us.

We were paying handsomely for it.

The courier company provided a GPS live feed from the van! We could check exactly where it was Google maps.

Especially when it turned off the M40 and wove its way to an industrial estate and into a building.

They seemed surprised when we called to ask what was going on?

[Silly Car]

Royal mail tracking - a complete and utter waste of a website.

I have some stuff coming from UK via Royal Mail and PTT. I have a tracking number which I put into the system. It tells me "We're expecting it. The sender has let us know this item will be with us soon."

That of course is a bare faced lie, the sender has given it to RM and been given a tracking number ffs.

I scrolled down to the 'Need help?' section and expanded 'My tracking message looks wrong'. One of the presumably FAQs is "Why hasn’t my tracking status updated for a day or two?" and the answer: "For some services – including Signed for® 1st Class and Signed for® 2nd Class – we scan items twice. We’ll update the status when we receive the item at the start of its journey and when it’s delivered."

Tracking in the 21st century. I hope RM had nothing to do with track and trace.

Pretty much mirrors my conversation with Parcelforce yesterday:

PF: You need to follow the guidance on the slip we left behind
Me: You haven’t left a slip, you haven’t been here
PF: I’ve checked the GPS and he was definitely at your property at 1.15pm
Me: I’m telling you he wasn’t here, is your gps that accurate that it can determine one side of a street to another
PF: Yes
Me: Where would you like me to send the cctv footage of him parking outside my house and attempting delivery to the property opposite
PF: We’ll attempt redelivery tomorrow
Me: Might help if you fitted your vans with compasses so the drivers can work out East and West…
PF: Can we help with anything else.

[millemille]

Mouth breathing idiots on fb market place (and on ebay, but that's another story...)

Buyer: "Will you take 575 for the Trek if I collect it today?"
Me: "What time do you want to come and collect it?"
Buyer: "Whatever time you're free"
Me: "Ok, bike is in Chesterfield at my work and I'm here until 3"
Buyer: "Ok, can you mark it as sold?"
Me "Are you definitely coming today?"
Buyer: "Yes, can you mark it as sold?"
Me: "Ok, but what time are you coming?"
Buyer: "I'll be there about 7.30 if the traffic is good"
Me: "What part of "here until 3" don't you get?"
Buyer: "I can collect it tomorrow"
Me: " So you can't collect it today at "whatever time I'm free"?"
Buyer: .........

But that's not what boils my piss. It's the fact that as soon as I see buyers called "Rayhaan" or "Hamzah" or "Asif" I know it is going to be a proper ball ache and that makes me a racist and I hate that...

[MingtheMerciless]

Mouth breathing idiots on fb market place (and on ebay, but that's another story...)

Buyer: "Will you take 575 for the Trek if I collect it today?"
Me: "What time do you want to come and collect it?"
Buyer: "Whatever time you're free"
Me: "Ok, bike is in Chesterfield at my work and I'm here until 3"
Buyer: "Ok, can you mark it as sold?"
Me "Are you definitely coming today?"
Buyer: "Yes, can you mark it as sold?"
Me: "Ok, but what time are you coming?"
Buyer: "I'll be there about 7.30 if the traffic is good"
Me: "What part of "here until 3" don't you get?"
Buyer: "I can collect it tomorrow"
Me: " So you can't collect it today at "whatever time I'm free"?"
Buyer: .........

But that's not what boils my piss. It's the fact that as soon as I see buyers called "Rayhaan" or "Hamzah" or "Asif" I know it is going to be a proper ball ache and that makes me a racist and I hate that...

I usually suffer the same issues but not everyone is a chancer, I was selling a sound-bar and sub and whilst the first person to message me started on with a "can I deliver it and install it in his Grans house because she's hard of hearing and I'll pay you later" the second person "insert chancer/scammer name of choice here" messaged me and I wrongly thought "here we go again" and him and his Dad turned up within 15 minutes and paid full price.