"to better manage your expectations" was one that SERIOUSLY P'd me off. One guy used it so often to me that I ended up pointing out that he couldn't manage my expectation - he could give me the information to enable me to manage my expectations but as they are Mine and in My head, HTF could HE Manage themweeksy wrote: ↑Fri Feb 19, 2021 9:43 pmI told one of the lads in the office if he ever uses reach out in my presence again I'll take his eyes out with a blunt spoon.Alan PBTD wrote: ↑Fri Feb 19, 2021 9:41 pm Been having a few problems with our on line booking system - been like it for a while but thought I'd do something about it. So linked up to the ''on line 24/7 support''
What really gets me going is this ''modern speak''
''I'm reaching out to my...''
''I'll contact my team''
Why can't they just admit they don't know ???
And then it's the '' have a nice day now and enjoy''
Can't they see it's 9.30pm and I've spent the last 3/4 hour going round the houses and getting nowhere ?
Oh and just had the phone bill from ''reaching out'' to virgin media - £18.00 - cos I was on hold for 1.25 hours x 3. couldn;t put the phone down and dial again as I'd loose the place in the que. They did ring me the other day - I missed the call - had a message - ''it's virgin media calling'' - YES AND ????
Called them back and I'm at the back of the que again...
Oh well, have dropped BBC Wales X Ray program a line. we'll see.
So much business bullshit - and it's so patronising (in general)!! Just say what you mean and we can sort things out. But don't wrap things up in bollox speak!!!