Insignificant/ Significant things that BYP or just wind you up a little

[Skub]

Effing Microsoft and their attitude to, well, everything.

Currently boiling my piss is the fact that MS have (sometime in the past month), changed or "uprated" a setting in the spam-email-blocking for Outlook online (what "was" Hotmail), so that far, far less emails get through.

Great for blocking phishing and genuine spam message I'll not argue... however - when that system is silently blocking genuine, legitmate emails being sent from genuine companies: it's a f***ing shitshow. Yes, I've added addresses and domains to the "safe-senders" list - makes no effing difference whatsoever. Trying to tell any customer service rep that you're not receiving their precious emails is pointless.

Trying to talk to Microsoft as a "domestic consumer" is like communicating with .... I dunno... I've run out of crap analogies.


Put it this way... when the revolution comes, there won't be a wall long enough.....

Talking to any service provider now is getting nearly impossible. If one is lucky and you persevere with the battery of bots,you may indeed speak to a real person,but the will to not live become strong well before that.

[Rockburner]

Effing Microsoft and their attitude to, well, everything.

Currently boiling my piss is the fact that MS have (sometime in the past month), changed or "uprated" a setting in the spam-email-blocking for Outlook online (what "was" Hotmail), so that far, far less emails get through.

Great for blocking phishing and genuine spam message I'll not argue... however - when that system is silently blocking genuine, legitmate emails being sent from genuine companies: it's a f***ing shitshow. Yes, I've added addresses and domains to the "safe-senders" list - makes no effing difference whatsoever. Trying to tell any customer service rep that you're not receiving their precious emails is pointless.

Trying to talk to Microsoft as a "domestic consumer" is like communicating with .... I dunno... I've run out of crap analogies.


Put it this way... when the revolution comes, there won't be a wall long enough.....

Talking to any service provider now is getting nearly impossible. If one is lucky and you persevere with the battery of bots,you may indeed speak to a real person,but the will to not live become strong well before that.

I somehow got an intelligent, capable service rep from Disney yesterday. Listened to me, was prepared to go through troubleshooting methods and eventually found a solution. I was most impressed.

Which means that I will very likely never find another.

[Mussels]

Effing Microsoft and their attitude to, well, everything.

Currently boiling my piss is the fact that MS have (sometime in the past month), changed or "uprated" a setting in the spam-email-blocking for Outlook online (what "was" Hotmail), so that far, far less emails get through.

Great for blocking phishing and genuine spam message I'll not argue... however - when that system is silently blocking genuine, legitmate emails being sent from genuine companies: it's a f***ing shitshow. Yes, I've added addresses and domains to the "safe-senders" list - makes no effing difference whatsoever. Trying to tell any customer service rep that you're not receiving their precious emails is pointless.

Trying to talk to Microsoft as a "domestic consumer" is like communicating with .... I dunno... I've run out of crap analogies.


Put it this way... when the revolution comes, there won't be a wall long enough.....

Talking to any service provider now is getting nearly impossible. If one is lucky and you persevere with the battery of bots,you may indeed speak to a real person,but the will to not live become strong well before that.

I got fed up recently and told the bot I wanted to talk to a person, I was shocked as it put me straight through to a real person. I'm not expecting that to ever happen again.

[Noggin]

Effing Microsoft and their attitude to, well, everything.

Currently boiling my piss is the fact that MS have (sometime in the past month), changed or "uprated" a setting in the spam-email-blocking for Outlook online (what "was" Hotmail), so that far, far less emails get through.

Great for blocking phishing and genuine spam message I'll not argue... however - when that system is silently blocking genuine, legitmate emails being sent from genuine companies: it's a f***ing shitshow. Yes, I've added addresses and domains to the "safe-senders" list - makes no effing difference whatsoever. Trying to tell any customer service rep that you're not receiving their precious emails is pointless.

Trying to talk to Microsoft as a "domestic consumer" is like communicating with .... I dunno... I've run out of crap analogies.


Put it this way... when the revolution comes, there won't be a wall long enough.....

Talking to any service provider now is getting nearly impossible. If one is lucky and you persevere with the battery of bots,you may indeed speak to a real person,but the will to not live become strong well before that.

I got fed up recently and told the bot I wanted to talk to a person, I was shocked as it put me straight through to a real person. I'm not expecting that to ever happen again.

I've often used that. Doesn't always work, but always worth a go (sometimes have to repeat yourself a few times !!!)

[Horse]

I got fed up recently and told the bot I wanted to talk to a person, I was shocked as it put me straight through to a real person. I'm not expecting that to ever happen again.

I upset a real person recently by accusing him of being AI. He apologised, said he was new and still learning the script.

Or was it even more clever AI?

[Count Steer]

AI? There's nothing 'I' about chat bots. They're just scripts and flow chart/decision trees* with a parsing front end. The difference with the standard first line human agents is they're (usually) better at the parsing.

So, in the spirit of the BYP thread...use and abuse of the term 'AI' when things are nothing of the sort.

* we used to call them expert systems - like the ones you'd use to identify a gas boiler fault. If this, then that, else... sort of thing.

[Mr. Dazzle]

I'm gonna go for "calling all automated stuff AI" as a piss boiler

Genuine LLM AIs are actually pretty handy I'm finding!

[Rockburner]

I'm gonna go for "calling all automated stuff AI" as a piss boiler

Genuine LLM AIs are actually pretty handy I'm finding!

Just make sure you double check what they tell you.

[Mr. Dazzle]

I mean....that's probably a good idea with people too

[Horse]

I mean....that's probably a good idea with people too

A colleague had a note pinned by her desk:

"Check EVERYTHING"

[636mick]

Another bloody ruined tyre from a pothole, split on the sidewall, £220, bugger. Another claim heading to WestNorthants Council. This will be the third one they will have paid out on!!
Mick

[Rockburner]

Another bloody ruined tyre from a pothole, split on the sidewall, £220, bugger. Another claim heading to WestNorthants Council. This will be the third one they will have paid out on!!
Mick

Cheaper than fixing the pothole!

[Felix]

Put larger injectors in my bus. Bled and running on tickover for a good 10 minutes so decided a test drive was in order. Got half a mile up the road and it died. Thin country road what i was now blocking. Could i get the fuel to flow walked back for my van so i could jump start the think in the hope the pump would bleed the system. Did i not burn out the starter motor Drove back to pick up a friends did to drag me back. Went home in the huff and ordered a starter. Next day a friend told me he had a good used one in his shed for my engine and i also remembered i never nipped up the diesel return piped at the injectors. All avoidable


Try again this Sunday

[Felix]

Another bloody ruined tyre from a pothole, split on the sidewall, £220, bugger. Another claim heading to WestNorthants Council. This will be the third one they will have paid out on!!
Mick

It was a top mount for me. Getting it fixed at a garage meant the van off the road to long for a £50 part so ended up doing it myself what our council wont pay out on.

[Wossname]

Another bloody ruined tyre from a pothole, split on the sidewall, £220, bugger. Another claim heading to WestNorthants Council. This will be the third one they will have paid out on!!
Mick

How did you get them to accept that? It’s my impression that they have to have been told about the pothole long enough ago to have had a decent chance to fix it, otherwise it’s not their fault, because they didn’t know about it. Seems a bit reasonable actually.
I’ve had to replace 2 tyres recently because of “damage”, but I couldn’t tie it down to a specific pothole. And I’ve reported 2 recently which have been fixed within a couple of days, which again seems reasonable. The roads are just in a mess.

[636mick]

Another bloody ruined tyre from a pothole, split on the sidewall, £220, bugger. Another claim heading to WestNorthants Council. This will be the third one they will have paid out on!!
Mick

How did you get them to accept that? It’s my impression that they have to have been told about the pothole long enough ago to have had a decent chance to fix it, otherwise it’s not their fault, because they didn’t know about it. Seems a bit reasonable actually.
I’ve had to replace 2 tyres recently because of “damage”, but I couldn’t tie it down to a specific pothole. And I’ve reported 2 recently which have been fixed within a couple of days, which again seems reasonable. The roads are just in a mess.

I use Fix my Street to see if it’s been reported, then submit a claim which they will reject. So county court, with the costs added on plus an hour of your time to do it at whatever rate you charge. They have paid out every time to me, it does take a little bit of work to check the pothole has been reported and not fixed, which in Northamptonshire they have never been fixed.
Worth the time and effort when tyres are £200 a time.
I think it depends on your council if they actually repair anything, mine doesn’t so they are at fault. Well, that’s my opinion anyway!!

[Mussels]

Potholes round my way usually get marked up for repair so if I see that I know it's reported.
The worst potholes seem to be failed repairs, I'm not sure if they will try and wiggle out of those as well.

[636mick]

The tyre gods are really against me this week. Out to the car this morning to get a TPMS warning on the dash, quick check and I’ve got 2 nails in a rear tyre ffs!! Another new tyre, I think the nails are from where they are doing some building work by the entrance to the compound at work. Monkeys!
Mick

[MrLongbeard]

Go and quickly find a pot hole

[Silly Car]

Broken Weetabix

Opened a new box this week, every single biscuit so far has either been broken into shards or has lumps knocked out of it where I end up with a bowl of debris.

The box is completely undamaged

It is the small things!