Password reset emails not currently working

[weeksy]

HAd 2 instances of password reset attempts not working from users today, so tested it myself and yes, it fails. The email the you're supposed to get isn't arriving.

If you're reading this and cannot get in, please contact GP via Facebook and he'll let me know or use the 'Contact us' at the bottom of each page.

Happily, i know both of these users in the real world, so they're back working now. But if you don't know me IRL, use Facebook.

All standard Contact Admin/Contact Us are still working fine

I'm looking into why and will update.

[weeksy]

Still working on this, i've now raised a support call with our provider.

[weeksy]

This issue should now be resolved.

Hello Steve,

Thank you for the report.

We've corrected PTR record, it's now is the following: blah blah nerdy stuff.