Login timeout

What can the Admins do to help, any requests for changes, updates, etc.
User avatar
Slenver
Posts: 1586
Joined: Mon Mar 16, 2020 7:38 pm
Has thanked: 650 times
Been thanked: 865 times

Login timeout

Post by Slenver »

I don't post that regularly admittedly, but for some reason I get logged out every few days.

I also get the cookie warning pretty much every day.

It's a bit of a pain to have to close the cookie warning and log in every time I want to post...
User avatar
Skub
Posts: 12167
Joined: Mon Mar 16, 2020 5:32 pm
Location: Norn Iron
Has thanked: 9827 times
Been thanked: 10145 times

Re: Login timeout

Post by Skub »

I suggested you be treated this way,just to focus your mind on telling us about the nights closing in etc. 8-)
"Be kind to past versions of yourself that didn't know what you know now."
Walt Whitman
https://soundcloud.com/skub1955
User avatar
Slenver
Posts: 1586
Joined: Mon Mar 16, 2020 7:38 pm
Has thanked: 650 times
Been thanked: 865 times

Re: Login timeout

Post by Slenver »

Skub wrote: Thu Jul 02, 2020 12:54 pm I suggested you be treated this way,just to focus your mind on telling us about the nights closing in etc. 8-)
Goddamit. Sometime paranoia is just everyone ganging up on you after all :)
User avatar
Horse
Posts: 11552
Joined: Sun Mar 15, 2020 11:30 am
Location: Always sunny southern England
Has thanked: 6188 times
Been thanked: 5087 times

Re: Login timeout

Post by Horse »

Skub wrote: Thu Jul 02, 2020 12:54 pm I suggested you be treated this way,just to focus your mind on telling us about the nights closing in etc. 8-)
Look on the bright side: 6 months time, Xmas & new year will be all over and the nights will be getting shorter :)
Even bland can be a type of character :wave:
User avatar
weeksy
Site Admin
Posts: 23421
Joined: Sat Mar 14, 2020 12:08 pm
Has thanked: 5451 times
Been thanked: 13087 times

Re: Login timeout

Post by weeksy »

Slenver wrote: Thu Jul 02, 2020 12:43 pm I don't post that regularly admittedly, but for some reason I get logged out every few days.

I also get the cookie warning pretty much every day.

It's a bit of a pain to have to close the cookie warning and log in every time I want to post...
Browser? As blockers? Anything else?

Without being harsh here, I'm going to blame your machine. Try it on another device if possible? If it were a site problem we'd be getting loads of people with it. I've been logged out once in 4 months over 5 different devices.
Nidge
Posts: 537
Joined: Sun Mar 15, 2020 7:41 am
Location: Oxfordshire
Has thanked: 705 times
Been thanked: 701 times

Re: Login timeout

Post by Nidge »

I get logged out occasionally (maybe one a fortnight) and the cookie consent thing randomly pops up now and then, using safari on iOS devices
User avatar
Slenver
Posts: 1586
Joined: Mon Mar 16, 2020 7:38 pm
Has thanked: 650 times
Been thanked: 865 times

Re: Login timeout

Post by Slenver »

weeksy wrote: Thu Jul 02, 2020 8:39 pm
Slenver wrote: Thu Jul 02, 2020 12:43 pm I don't post that regularly admittedly, but for some reason I get logged out every few days.

I also get the cookie warning pretty much every day.

It's a bit of a pain to have to close the cookie warning and log in every time I want to post...
Browser? As blockers? Anything else?

Without being harsh here, I'm going to blame your machine. Try it on another device if possible? If it were a site problem we'd be getting loads of people with it. I've been logged out once in 4 months over 5 different devices.
Safari/Mac. No ad blockers.

It won't be my machine per se as it's only this site, but it might be an issue with the site and Safari for example.

On a related note, the cookie message is almost impossible to close on mobile Safari - it seems to sit above the area that's used to expose the bottom of the browser chrome so it just displays that and keeps the message open. Can video it if you like.
User avatar
weeksy
Site Admin
Posts: 23421
Joined: Sat Mar 14, 2020 12:08 pm
Has thanked: 5451 times
Been thanked: 13087 times

Re: Login timeout

Post by weeksy »

Slenver wrote: Fri Jul 03, 2020 9:05 am
weeksy wrote: Thu Jul 02, 2020 8:39 pm
Slenver wrote: Thu Jul 02, 2020 12:43 pm I don't post that regularly admittedly, but for some reason I get logged out every few days.

I also get the cookie warning pretty much every day.

It's a bit of a pain to have to close the cookie warning and log in every time I want to post...
Browser? As blockers? Anything else?

Without being harsh here, I'm going to blame your machine. Try it on another device if possible? If it were a site problem we'd be getting loads of people with it. I've been logged out once in 4 months over 5 different devices.
Safari/Mac. No ad blockers.

It won't be my machine per se as it's only this site, but it might be an issue with the site and Safari for example.

On a related note, the cookie message is almost impossible to close on mobile Safari - it seems to sit above the area that's used to expose the bottom of the browser chrome so it just displays that and keeps the message open. Can video it if you like.
Regarding the video, i'm not sure i can do anything much on our side to assist even if i see your error, i don't have any 'compatibility' options within the back end. But i can search the phpBB site and see if anything pops up regarding Safari of course...

You fancy trying a different browser for a couple of days ? Chrome maybe ?
User avatar
Slenver
Posts: 1586
Joined: Mon Mar 16, 2020 7:38 pm
Has thanked: 650 times
Been thanked: 865 times

Re: Login timeout

Post by Slenver »

weeksy wrote: Fri Jul 03, 2020 9:09 am Regarding the video, i'm not sure i can do anything much on our side to assist even if i see your error, i don't have any 'compatibility' options within the back end. But i can search the phpBB site and see if anything pops up regarding Safari of course...
Suspected that might be the case. Cheers.
weeksy wrote: Fri Jul 03, 2020 9:09 amYou fancy trying a different browser for a couple of days ? Chrome maybe ?
Just logged out and in on both - will use both side-by-side and see if the logouts vary.
User avatar
weeksy
Site Admin
Posts: 23421
Joined: Sat Mar 14, 2020 12:08 pm
Has thanked: 5451 times
Been thanked: 13087 times

Re: Login timeout

Post by weeksy »

Slenver wrote: Fri Jul 03, 2020 9:40 am
weeksy wrote: Fri Jul 03, 2020 9:09 am Regarding the video, i'm not sure i can do anything much on our side to assist even if i see your error, i don't have any 'compatibility' options within the back end. But i can search the phpBB site and see if anything pops up regarding Safari of course...
Suspected that might be the case. Cheers.
I know it doesn't help you much, but it would help me for next time someone says "this ain't working right" as we'll have seen it before.
User avatar
Slenver
Posts: 1586
Joined: Mon Mar 16, 2020 7:38 pm
Has thanked: 650 times
Been thanked: 865 times

Re: Login timeout

Post by Slenver »

weeksy wrote: Fri Jul 03, 2020 9:41 am I know it doesn't help you much, but it would help me for next time someone says "this ain't working right" as we'll have seen it before.
Of course.

I've done a bit more testing on both Safari and Chrome on iPhone and, although they both have a similar feature whereby the browser chrome disappears on an upward scroll and re-appears on a downward scroll, Safari also has a feature whereby it reappears if you tap on the lowest portion of the screen.

In both, the cookie close link is obscured by the browser chrome when it's in view, but in Safari you can't really tap to close because it just invokes the action to make the browser chrome re-appear over it.

Ultimately, phpBB have put the cookie message too low for mobile browsers, but you can get round the issue in Chrome, not so in Safari.[
User avatar
weeksy
Site Admin
Posts: 23421
Joined: Sat Mar 14, 2020 12:08 pm
Has thanked: 5451 times
Been thanked: 13087 times

Re: Login timeout

Post by weeksy »

Slenver wrote: Fri Jul 03, 2020 10:31 am
weeksy wrote: Fri Jul 03, 2020 9:41 am I know it doesn't help you much, but it would help me for next time someone says "this ain't working right" as we'll have seen it before.
Of course.

I've done a bit more testing on both Safari and Chrome on iPhone and, although they both have a similar feature whereby the browser chrome disappears on an upward scroll and re-appears on a downward scroll, Safari also has a feature whereby it reappears if you tap on the lowest portion of the screen.

In both, the cookie close link is obscured by the browser chrome when it's in view, but in Safari you can't really tap to close because it just invokes the action to make the browser chrome re-appear over it.

Ultimately, phpBB have put the cookie message too low for mobile browsers, but you can get round the issue in Chrome, not so in Safari.[
Hmmm I think I can change its position. Higher?
User avatar
weeksy
Site Admin
Posts: 23421
Joined: Sat Mar 14, 2020 12:08 pm
Has thanked: 5451 times
Been thanked: 13087 times

Re: Login timeout

Post by weeksy »

Try now, should be at the top?
User avatar
Slenver
Posts: 1586
Joined: Mon Mar 16, 2020 7:38 pm
Has thanked: 650 times
Been thanked: 865 times

Re: Login timeout

Post by Slenver »

weeksy wrote: Fri Jul 03, 2020 10:35 am Try now, should be at the top?
Perfick!
User avatar
weeksy
Site Admin
Posts: 23421
Joined: Sat Mar 14, 2020 12:08 pm
Has thanked: 5451 times
Been thanked: 13087 times

Re: Login timeout

Post by weeksy »

Slenver wrote: Fri Jul 03, 2020 10:40 am
weeksy wrote: Fri Jul 03, 2020 10:35 am Try now, should be at the top?
Perfick!
Excellent. Still doesn't explain why you're getting logged out of course... But that's a strange one. The only setting i can make really whether i have it on/off. Which i have to leave on as people do get fussy at times about this sort of thing. I'm not sure it's 'law' as such, but it may possibly be and i'd rather not leave the site open to getting us into trouble.
User avatar
Slenver
Posts: 1586
Joined: Mon Mar 16, 2020 7:38 pm
Has thanked: 650 times
Been thanked: 865 times

Re: Login timeout

Post by Slenver »

weeksy wrote: Fri Jul 03, 2020 10:57 am
Slenver wrote: Fri Jul 03, 2020 10:40 am
weeksy wrote: Fri Jul 03, 2020 10:35 am Try now, should be at the top?
Perfick!
Excellent. Still doesn't explain why you're getting logged out of course... But that's a strange one. The only setting i can make really whether i have it on/off. Which i have to leave on as people do get fussy at times about this sort of thing. I'm not sure it's 'law' as such, but it may possibly be and i'd rather not leave the site open to getting us into trouble.
What's the setting? As in, whether to have a time out?

Re the cookie warning, the guidance has actually softened and it's not really mandatory to have the warning popup any more, depending on the cookies. The guidance is actually incredibly vague (no way!), but can be interpreted that as long as cookies are only used for standard and essential use, and that there's a clear link on every page to the cookie policy, consent can be implied on the basis that every fucker now know about them - as long as they can easily find details of the policy. Still very common for sites to have the policy pop up because they're belt-and-braces or just not keeping up to date, but just FYI.

Edit: Just been reading up and looks like the guidance got changed again a few months ago. Happens every few months it seems. So they've gone back a little on 'implied consent' and have specified a positive action needed to accept any non-essential cookies. So any ads, analytics etc does require an opt-in action. Functional stuff like staying logged in would probably be ok, but very few sites don't have analytics etc anyway.

As usual, last I read was that nobody's ever been in trouble for it of course, and anyone that did would probably have to be a mega site with a continued flagrant disregard, so it's not like any small site is ever going to hear a virtual knock the door but, yes, to be fully compliant what I said above is now out of date :) Until the next update.
User avatar
weeksy
Site Admin
Posts: 23421
Joined: Sat Mar 14, 2020 12:08 pm
Has thanked: 5451 times
Been thanked: 13087 times

Re: Login timeout

Post by weeksy »

Imagecookie1 by Steve Weeks, on Flickr

Imagecookie2 by Steve Weeks, on Flickr
User avatar
Slenver
Posts: 1586
Joined: Mon Mar 16, 2020 7:38 pm
Has thanked: 650 times
Been thanked: 865 times

Re: Login timeout

Post by Slenver »

That's interesting and a bit odd. The second option about requiring acceptance before a use can register or log in is definitely not working correctly (in safari etc etc) as I don't see the log in link until accepting the cookie. So whenever I get logged out, maybe every 2 weeks or so, I have to accept the cookie thing first. Of course I would anyway to get it out of the way, but does suggest some issue with the settings and Safari perhaps.
Nidge
Posts: 537
Joined: Sun Mar 15, 2020 7:41 am
Location: Oxfordshire
Has thanked: 705 times
Been thanked: 701 times

Re: Login timeout

Post by Nidge »

So it seems to log me out when I switch between devices
User avatar
weeksy
Site Admin
Posts: 23421
Joined: Sat Mar 14, 2020 12:08 pm
Has thanked: 5451 times
Been thanked: 13087 times

Re: Login timeout

Post by weeksy »

Nidge wrote: Mon Jul 06, 2020 3:11 pm So it seems to log me out when I switch between devices
Elaborate?

That's like me saying to you "these 2 cars have wiper switches on different sides"

It tells you something, but not a lot.